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One of the most important roles that a leader plays is to set the right standards for performance and behaviour in their organisation; an aspirational standard to which they expect their people to rise.

Often, we think we are setting a high standard of performance, but it is the exceptions that we make that tell people what the real standard actually is.

How do you make the standard that people must reach abundantly clear, and then ensure that it is carried through your team from top to bottom? This episode explores the aspiration of setting new, higher standards, and the key mistakes we make as leaders to unwittingly erode them.

Read the episode #44 transcript here.