As senior leaders we spend an inordinate amount of time, energy and resources trying to squeeze every drop of juice out of the lemon when it comes to the concrete, tangible elements of business.
We look for cost efficiencies, value accretive mergers and acquisitions, growth projects, product innovation, and greater capital productivity.
However, we often ignore one of the greatest sources of untapped value – the people who work for the organisation day-in, day-out.
They have an incredible impact on company performance, and the only way we can realise their full value is through providing the strong leadership that creates a high performance culture.
Interestingly, this is the one area that most leaders tend to avoid.